What Our Home Buyers are Saying About Us
My husband and I have just gotten back from FL . And while we were there for a week, we found a move in ready home we like in Howey. We have also signed a sales contract.
However over the course of … about 10 months of communication with you and Steve, I have found you both to be one of the most responsive ..most efficient. .and most friendly Sales reps.!!! … EVER!!
I will write a very positive review about your kindness.
Thanks again for all your help!!
Dear Steve & Kimberly
Thanks to all who were involved in the process to make our dream come true. You guys truly are a first class builder that spares no detail.
We will definitely recommend Hibiscus homes to anyone who may be in the market for a future home as we have nothing but praise for you all in helping us along the way.
We are right next door from your new model so don’t hesitate to stop by and say a quick hello. We look forward to being neighbors in the meantime.
Elmer H. (Happy Hibiscus home owner)
Dear Mr. Marsan:
Today marks our one year anniversary…and the expiration of our service warranty with Hibiscus Homes. We have been very pleased with the service provided. More importantly, we could not let today go by without letting you know how pleased we have been with PAUL WHITE. Paul has always cared about our needs. When we contact Paul for service, he always responds right away, it does not matter how busy he is. He contacts the service techs., and we are copied on the all correspondence… so we know what is going on.
He also follows up to make sure they contacted us and that service was provided. He is truly a great asset to your company and we highly commend him for his excellent work!!
Richard and Grace Brady
We are back in the Big Apple and still cannot get over how beautiful our home has developed/evolved. Paul graciously walked us through every corner of the home, inside-out, and it was insightful as well as a joyful experience. Words alone cannot express how much we are grateful to both of you for the opportunity to purchase one of Hibiscus’ homes at the Vineyard. As Kimberley correctly said, “it would be a home for us to enjoy for many years to come.” When we met with Steven last year for the first time, and told him of our dreams and aspirations to purchase the Venetian model, he sat us down and calmly took us through the construction process. My first thought was — done — that simple, but, soon found out that anything that is ‘good’ is not that simple! All of the hard work and bumps along the way finally paid off. The proof is in the pudding – the quality and the elegance of the home speak for itself.Kimberley, you are truly inspirational. You are indeed an influential force in making good things happen to good people. You have nudged, coached and mentored me along the intense process. You encouraged me to hang in there, and I am forever grateful to you for that. We once again wish to thank you both and everyone on the Hibiscus team for the opportunity, for a wonderful experience, and in helping to make our dream a reality!Sincerely, Joanie
Dear Steve & Kimberly
Many thanks for the gracious and professional transition events of last week i.e. reconnecting with you both; Paul’s walk through and overall demeanor of confidence and reassurance that any of his vendors will be there for us if we are in need of them; the signing/closing session that was very professional and smooth; and lastly the edifice itself. The Venetian Speaks Volumes!) We completed the County connections (postal service, water, utilities etc.). It was a very good week and was fitting to a process that started many months ago in which expectations were high and they were all fulfilled!
Again, many thanks for everything and we look forward to the development of our new community as time goes forward. Blessings, Sincerely Hugh & Joanie
Dear Mr. Marsan
I just wanted to let you know how wonderful Steve and his wife Kimberley have been in providing us the customer service that many companies lack these days. They have been very patient and helpful throughout the process and always reliable in returning our calls and through e-mail as well.
In today’s business world, many people jump the gun complaining about every little thing. Little time is taken to making compliments. That’s why I’m taking the time to let you know you struck “Gold” by having both Steve and Kimberley as part of your team. You should have more of them and they are a perfect example of how customer service should be!
Sincerely yours,Scott Koenig
Lot 9-“The Vineyard” P.S.-I can’t wait to move in with my wife, son & grandson.
Dear Kimberley and Steve,
We received the gift basket yesterday and just wanted to extend our thanks to Mr. Pierre Marsan for building a great quality home and especially to you and Steve for always being there throughout the whole home buying process and to Paul for walking us through our new home. We Had time to meet Mike and Kerry next door to us and a gentleman from Sauvignon way named Pat and as you said everyone is warm and welcoming. Thanks again enjoy your trip and hope to see you when you return.
Thanks Laurel, Pete, Mike and Andrew